Privacy Statement

Super Group International (Australia) Pty Limited (ABN 15 003 429 356) respects and understands the importance of protecting personal information. We are bound by, and abide by, the National Privacy Principles in the Privacy Act (Cth) 1988 (“Privacy Act”).

We reserve the right to change our Privacy Statement from time to time. Any changes will be notified by publishing an updated version of the Privacy Statement on our website.

Personal information

We collect personal information in order to manage our business relationship with you. The information collected may include your full name, private residential address, postal address, telephone, fax and mobile numbers, email addresses, employment and income details, tax file number, identification information and banking details.

The collection of this information may come from direct contact with you, by utilising the website or from third parties, such as your employer, credit rating agencies, personal references and our business alliance partners.

Use of Personal Information

Generally, the collection of personal information is necessary in order to:

  • Provide the delivery of our products and services to you
  • Keep our customers and potential customers informed of the many products and services we have, which may include using it for direct marketing
  • Assist with the development of products and services that may be beneficial to customers either offered direct from SMB Salary Packaging or from an alliance partner
  • Fulfil administrative functions associated with the supply of our products and services

In the course of providing and managing our products and services we may share your information with other businesses that provide services to SMB Salary Packaging. In order to enable these businesses to fulfil these services, they may need access to the personal information we hold. These businesses must adhere to our confidentiality requirements for handling personal information and ensure that they adhere to the National Privacy Principles.

Access to Personal Information

Persons who want to know what personal information SMB Salary Packaging holds about them and how it has been used are invited to send a request to the Privacy Officer on the contact details below. Any complaints or concerns should also be directed to the Privacy Officer.

Internet Information

When you visit the SMB Salary Packaging website, we collect non-personal information for statistical reporting purposes. Information that is gathered includes your server’s IP address and domain name of your Internet service provider, the type of operating system you use, pages accessed, documents and programs downloaded, as well as the date and time of your visit.

Cookies

We may use an Internet browser feature called a Cookie. Cookies are data that a website transfers to an individual's hard drive for record-keeping purposes. Cookies can facilitate a user's ongoing access to and use of a site. They allow us to track usage patterns and to compile data that can help us improve our content and target advertising. If you do not want information collected through the use of Cookies, there is a simple procedure in most browsers that allows you to deny or accept the Cookie feature; however, this may mean that you are not able to take full advantage of the services the SMB Salary Packaging website offers.

Email Communications

Email addresses are recorded if supplied. We will only use this for the purpose as it was intended and will not use it for any other purpose without your consent. You have the option ‘Unsubscribe’ and no longer receive electronic marketing communications at any time.

Links to Third Party and Co-Branded Sites

SMB Salary Packaging may develop relationships with business partners and provide links to these partner websites. These sites may not be operated or maintained by us and may collect personal information from you that may be shared with us. We are not responsible for the practises of partner websites that are linked to our website and we recommend that you review the Privacy Statements of these websites before transmitting personal information.

Security

SMB Salary Packaging strives to ensure the security of personal information from misuse, loss and unauthorised modification, use or disclosure. We take all reasonable care from a range of electronic and physical security measures. Unfortunately, no data transmissions over the Internet can be guaranteed to be completely secure.

Further Information

If you have any questions relating to this Privacy Statement, require access to your information or if you have a complaint, please contact the Privacy Officer or telephone 1800 818 487.

For more information about privacy in general, you can visit the Federal Privacy Commissioner's website www.privacy.gov.au